Thursday, 12 February 2015

[ubuntu] printer trouble topic






Hi


I am using Ubuntu 14.04.


I made an error trying to upgrade a programme (tried to intall a 32-bit package on a 64-bit system, could that be it?) and as a result several things broke (related to python?). My installation of Google Chrome seemed to have disappeared, as did my printer. I got Chrome back. And now I can see my wifi printer online (SyncThru Web Service) and print a proper testpage from there. But if I try to print from a regular programme, the printer (Samsung Xpress M2825DW) appears in the print dialogue, but the machine just spits out endless white pages with code on them.


I cannot use system-config-printer ('fail to connect to CUPS server', 'CUPS print spooler does not appear to be running', etc) to reinstall the printer or check the settings.


Could someone possibly walk me through some steps to try to fix this? I have been using Linux for 10 years but am not a very technical person.


thanks






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