Saturday, 7 February 2015

[ubuntu] Ubuntu 14.04: Wireless randomly drops, disappears from networks topic






Have a similar issue to this; I have an HP 15-f009ca with 64-bit Ubuntu 14.04 LTS as its sole OS (no dual boot), and it will randomly disconnect its wifi connection while simultaneously removing the connection from the Wireless Networks list.

I can usually reconnect using the "Connect to Hidden Wi-Fi Network..." option, but this is not ideal as 1) it doesn't always work (right now all networks have disappeared from the list and reconnecting is not working), 2) even when it does work, it keeps disconnecting while I'm trying to do system updates, and 3) this laptop is going to a grandparent who is not going to know to do that if the connection gets dropped.

I know it's not an issue with the router or the connection, as we have several computers in the house using this connection on a daily basis (including Windows machines, Ubuntu 14.04, and Ubuntu 12.04) with no drops and no disappearances from the Wireless Network list.

Here's the results of iwlist scan when disconnected (Cell 01 is the main connection I'm trying to use):

Code:


eth0      Interface doesn't support scanning.

lo        Interface doesn't support scanning.

wlan0    Scan completed :
          Cell 01 - Address: C0:C1:C0:22:91:4B
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    Quality=54/70  Signal level=-56 dBm
                    Encryption key:on
                    ESSID:"********"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
                              24 Mb/s; 36 Mb/s; 54 Mb/s
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
                    Mode:Master
                    Extra:tsf=000004184c985651
                    Extra: Last beacon: 8ms ago
                    IE: Unknown: 000753617669636873
                    IE: Unknown: 010882848B962430486C
                    IE: Unknown: 030106
                    IE: Unknown: 2A0100
                    IE: Unknown: 2F0100
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : CCMP TKIP
                        Authentication Suites (1) : PSK
                    IE: Unknown: 32040C121860
                    IE: Unknown: 2D1AFC181BFFFF000000000000000000000000000000000000000000
                    IE: Unknown: 3D1606080400000000000000000000000000000000000000
                    IE: Unknown: DD700050F204104A00011010440001021041000100103B000103104700100E9514E096A2E86BB46D4C4324F64E40102100074C696E6B737973102300054531303030102400063132333435361042000234321054000800060050F2040001101100054531303030100800020084103C000101
                    IE: Unknown: DD090010180202F0040000
                    IE: WPA Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : CCMP TKIP
                        Authentication Suites (1) : PSK
                    IE: Unknown: DD180050F2020101000003A4000027A4000042435E0062322F00
          Cell 02 - Address: 38:60:77:23:A5:97
                    Channel:1
                    Frequency:2.412 GHz (Channel 1)
                    Quality=28/70  Signal level=-82 dBm
                    Encryption key:on
                    ESSID:"******"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s
                              36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=0000017446166195
                    Extra: Last beacon: 732ms ago
                    IE: Unknown: 0006373031433238
                    IE: Unknown: 010482848B96
                    IE: Unknown: 030101
                    IE: Unknown: 050400010000
                    IE: Unknown: 2A0104
                    IE: Unknown: 2F0104
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : CCMP TKIP
                        Authentication Suites (1) : PSK
                    IE: Unknown: 32080C1218243048606C
                    IE: Unknown: 2D1AFC181BFFFF000000000000000000000000000000000000000000
                    IE: Unknown: 3D1601080000000000000000000000000000000000000000
                    IE: Unknown: DD090010180201F02C0000
                    IE: WPA Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : CCMP TKIP
                        Authentication Suites (1) : PSK
                    IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00
          Cell 03 - Address: B4:75:0E:FA:B6:29
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    Quality=46/70  Signal level=-64 dBm
                    Encryption key:on
                    ESSID:"********"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
                              24 Mb/s; 36 Mb/s; 54 Mb/s
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
                    Mode:Master
                    Extra:tsf=00000233641529e6
                    Extra: Last beacon: 8ms ago
                    IE: Unknown: 000C4C696E6B7379733033313332
                    IE: Unknown: 010882848B962430486C
                    IE: Unknown: 030106
                    IE: Unknown: 2A0104
                    IE: Unknown: 2F0104
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : CCMP TKIP
                        Authentication Suites (1) : PSK
                    IE: Unknown: 32040C121860
                    IE: Unknown: 2D1A6F1917FFFFFF0000000000000000000000000000000000000000
                    IE: Unknown: 3D16060F1600000000000000000000000000000000000000
                    IE: Unknown: 4A0E14000A002C01C800140005001900
                    IE: Unknown: 7F080500000000000040
                    IE: Unknown: DD8C0050F204104A0001101044000102103B00010310470010E7E1206110AF22941714083450C62FB11021000B4C696E6B737973204C4C431023000E4C696E6B73797320454136393030102400064541363930301042000230311054000800060050F20400011011000F4C696E6B737973303331333220415010080002200C103C0001031049000600372A000120
                    IE: Unknown: DD090010180204001C0000
                    IE: WPA Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : CCMP TKIP
                        Authentication Suites (1) : PSK
                    IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00
                    IE: Unknown: 46057200010000
          Cell 04 - Address: C0:C1:C0:22:91:4C
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    Quality=56/70  Signal level=-54 dBm
                    Encryption key:off
                    ESSID:"*******"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
                              24 Mb/s; 36 Mb/s; 54 Mb/s
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
                    Mode:Master
                    Extra:tsf=000004184c987050
                    Extra: Last beacon: 8ms ago
                    IE: Unknown: 000D536176696368732D6775657374
                    IE: Unknown: 010882848B962430486C
                    IE: Unknown: 030106
                    IE: Unknown: 2A0100
                    IE: Unknown: 2F0100
                    IE: Unknown: 32040C121860
                    IE: Unknown: 2D1AFC181BFFFF000000000000000000000000000000000000000000
                    IE: Unknown: 3D1606080400000000000000000000000000000000000000
                    IE: Unknown: DD090010180202F0040000
                    IE: Unknown: DD180050F2020101000003A4000027A4000042435E0062322F00
          Cell 05 - Address: 20:C9:D0:1A:D0:6F
                    Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    Quality=34/70  Signal level=-76 dBm
                    Encryption key:on
                    ESSID:"*******"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
                              9 Mb/s; 12 Mb/s; 18 Mb/s
                    Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=000005ff1832b189
                    Extra: Last beacon: 184ms ago
                    IE: Unknown: 0013526F6E27732057692D4669204E6574776F726B
                    IE: Unknown: 010882848B960C121824
                    IE: Unknown: 03010B
                    IE: Unknown: 050400030000
                    IE: Unknown: 0706434120010B1E
                    IE: Unknown: 2A0100
                    IE: Unknown: 32043048606C
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (1) : PSK
                    IE: Unknown: 2D1AAD511BFFFFFF0000000000000000000000000000000000000000
                    IE: Unknown: 33027E95
                    IE: Unknown: 33025106
                    IE: Unknown: 3D160B000000000000000000000000000000000000000000
                    IE: Unknown: 46050200010000
                    IE: Unknown: DD180050F2020101010003A4000027A4000042435E0062322F00
                    IE: Unknown: DD0700039301740320
                    IE: Unknown: DD0E0017F2070001010620C9D01AD06F
                    IE: Unknown: DD0B0017F20100010100000007
          Cell 06 - Address: 78:54:2E:EE:B4:A2
                    Channel:10
                    Frequency:2.457 GHz (Channel 10)
                    Quality=70/70  Signal level=-18 dBm
                    Encryption key:on
                    ESSID:"*******"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
                              9 Mb/s; 12 Mb/s; 18 Mb/s
                    Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=00000d37e1d8b176
                    Extra: Last beacon: 152ms ago
                    IE: Unknown: 000A4861766F6352696E676F
                    IE: Unknown: 010882848B960C121824
                    IE: Unknown: 03010A
                    IE: Unknown: 050400010000
                    IE: Unknown: 2A0100
                    IE: Unknown: 32043048606C
                    IE: Unknown: 2D1A2C181EFFFF000000000000000000000000000000000000000000
                    IE: Unknown: 3D160A000000000000000000000000000000000000000000
                    IE: WPA Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : TKIP CCMP
                        Authentication Suites (1) : PSK
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : TKIP CCMP
                        Authentication Suites (1) : PSK
                    IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00
                    IE: Unknown: DD1E00904C332C181EFFFF000000000000000000000000000000000000000000
                    IE: Unknown: DD1A00904C340A000000000000000000000000000000000000000000
                    IE: Unknown: DD0600E04C020160
                    IE: Unknown: DD180050F204104A00011010440001021049000600372A000120
          Cell 07 - Address: 8C:7F:3B:7E:9C:68
                    Channel:1
                    Frequency:2.412 GHz (Channel 1)
                    Quality=26/70  Signal level=-84 dBm
                    Encryption key:on
                    ESSID:"******"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
                              24 Mb/s; 36 Mb/s; 54 Mb/s
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
                    Mode:Master
                    Extra:tsf=00000080a15ba1bc
                    Extra: Last beacon: 844ms ago
                    IE: Unknown: 000543686F6D65
                    IE: Unknown: 010882848B9624B0486C
                    IE: Unknown: 030101
                    IE: Unknown: 050400010000
                    IE: Unknown: 2A0104
                    IE: Unknown: 2F0104
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (1) : PSK
                    IE: Unknown: 32048C129860
                    IE: Unknown: 2D1ABD181BFFFFFF0000000000000000000000000000000000000000
                    IE: Unknown: 3D1601001300000000000000000000000000000000000000
                    IE: Unknown: DD090010180201001C0000
                    IE: WPA Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (1) : PSK
                    IE: Unknown: DD180050F2020101840003A4000027A4000042435E0062322F00
          Cell 08 - Address: 20:76:00:1D:FC:24
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    Quality=28/70  Signal level=-82 dBm
                    Encryption key:on
                    ESSID:"********"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
                              24 Mb/s; 36 Mb/s; 54 Mb/s
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s



Results of iwconfig when connected:

Code:


eth0      no wireless extensions.

lo        no wireless extensions.

wlan0    IEEE 802.11bgn  ESSID:"******"
          Mode:Managed  Frequency:2.437 GHz  Access Point: C0:C1:C0:22:91:4B
          Bit Rate=72.2 Mb/s  Tx-Power=20 dBm
          Retry  long limit:7  RTS thr=2347 B  Fragment thr:off
          Encryption key:off
          Power Management:off
          Link Quality=58/70  Signal level=-52 dBm
          Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
          Tx excessive retries:0  Invalid misc:0  Missed beacon:0



Results of lspci:

Code:


00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h Processor Root Complex
00:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8210]
00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 9840
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h Processor Function 0
00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 16h Processor Functions 5:1
00:02.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 16h Processor Functions 5:1
00:02.5 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 16h Processor Functions 5:1
00:10.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB XHCI Controller (rev 01)
00:11.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode]
00:12.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB OHCI Controller (rev 39)
00:12.2 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller (rev 39)
00:13.0 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB OHCI Controller (rev 39)
00:13.2 USB controller: Advanced Micro Devices, Inc. [AMD] FCH USB EHCI Controller (rev 39)
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 3a)
00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD] FCH Azalia Controller (rev 02)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 11)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h Processor Function 0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h Processor Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h Processor Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h Processor Function 3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h Processor Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 16h Processor Function 5
01:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188EE Wireless Network Adapter (rev 01)
05:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 07)
06:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)



Results of lshw -C network:

Code:


*-network
      description: Wireless interface
      product: RTL8188EE Wireless Network Adapter
      vendor: Realtek Semiconductor Co., Ltd.
      physical id: 0
      bus info: pci@0000:01:00.0
      logical name: wlan0
      version: 01
      serial: 90:48:9a:de:e4:b2
      width: 64 bits
      clock: 33MHz
      capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
      configuration: broadcast=yes driver=rtl8188ee driverversion=3.13.0-45-generic firmware=N/A ip=192.168.1.135 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn
      resources: irq:28 ioport:3000(size=256) memory:f1000000-f1003fff
  *-network
      description: Ethernet interface
      product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
      vendor: Realtek Semiconductor Co., Ltd.
      physical id: 0
      bus info: pci@0000:05:00.0
      logical name: eth0
      version: 07
      serial: 6c:c2:17:65:65:1d
      size: 10Mbit/s
      capacity: 100Mbit/s
      width: 64 bits
      clock: 33MHz
      capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
      configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8106e-1_0.0.1 06/29/12 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
      resources: irq:76 ioport:2000(size=256) memory:f0104000-f0104fff memory:f0100000-f0103fff memory:f0110000-f011ffff



Any insight would be appreciated.






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